Terms of service
Retinue Early Access — playretinue.com. Last updated: 2026-08-04.
1. The service
Retinue is a free-to-play browser roguelite extraction game with optional cosmetic and convenience monetization. Early Access means features, balance, and availability may change without notice. Server-authoritative rules always apply: the client sends intents only.
2. Accounts
- You must provide a valid email and keep credentials secure.
- One person may use multiple accounts only if not used to abuse economies, leaderboards, or rewards.
- We may suspend or ban accounts for cheating, harassment, fraud, or terms violations.
- You may delete your account from the Account page; durable progress is then removed or anonymized per server policy.
3. Fair play
No bots, packet tampering, exploits, or unauthorized automation. Combat damage, loot, gold, XP, and HP are decided only by the server. Attempting to spoof rewards (including ad claims) is a ban-worthy offense.
4. Virtual goods & currency
- Gold, essence, house favor, cosmetic gems, and similar balances are virtual items with no real-world cash value outside the game.
- Purchases (when a payment provider is live) are generally final except where required by law. Operator/admin grants may be used during EA while Stripe (or another PSP) is skeleton/manual.
- Monetization is pay-to-fast / cosmetics — not pay-to-win combat power. See Shop copy and gacha odds.
5. Ads & subscription
Free accounts may see display ads and optional rewarded ads (double run, revive, extra gacha). Completing an ad does not invent currency client-side — the server validates and grants. Active subscribers skip commercial display ads and receive server-defined benefits.
6. Content & conduct
Display names and chat (if enabled) must not include illegal, hateful, or abusive content. We may reset names and take enforcement action.
7. Availability
The game is provided “as is.” We aim for uptime but do not guarantee uninterrupted service. Wipe tools and liveops seasons may reset seasonal leaderboards; permanent account progress is documented separately when wipes occur.
8. Liability
To the maximum extent permitted by law, the operators are not liable for indirect damages, lost progress due to client crashes outside reconnect grace, or third-party ad/payment outages.
9. Changes
We may update these terms for EA. Continued use after a material change posted on this page constitutes acceptance for ongoing play.